Issue Management

Issue Management is a module in TRI2 to manage issues and their tasks. Audience for this module are "Project Users", "Developers", "Project Leads", "Project Managers", "Document Writers".

The following pictures show the functions in Issue Management module:

The following functions are available in this module:

1. Workbench
2. Reports
3. Worksheets
4. Issue Audit Report

This document covers the following activities, which can be done by the user:

1. Creating Issue

2. Updating Issue Title

3. Updating Issue Task in My Tasks for

• Module
• Duration
• Days Remaining
• Comments
• Attaching document(s) to Issue
• Task Promised Due Date
• Linking Testcases to Issue
• Linking Migration Request to Issue

4. Updating Issue Task in Manager Worksheet for

• Module
• Priority
• Start Date
• End Date
• Duration
• Days Remaining
• Comments
• Manager Comments
• Attaching document(s) to Issue
• Predecessor(s)
• Linking Testcases to Issue
• Linking Migration Request to Issue
• Issue Due Date to Issue
• Task Promised Due Date
• Customer Ticket Number

4. Moving Issue to Next Task

5. Reassigning Issue to Previous or Future Task

6. Reports on Project Issues and Tasks

7. Generating Issue Audit Report file