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Frequently Asked Questions (FAQ)

1. Why can't I see left navigation in the Triniti Portal?

Ans:

Case 1: If browser version is IE 6 and Logged in User has User Access enabled, then left navigation is not visible, either browser version should be upgraded to IE 8 or Role Access should be enabled for the user.

2. Why my browser is closed immediately after login?

Ans: If browser version is IE 7 and Logged in User has User Access enabled, then browser will be closed automatically after login, either browser version should be upgraded to IE 8 or Role Access should be enabled for the user.

In This Section

What is Java Plug-In & Why Do We Need It?

How to Use Policy Tool to Grant Permissions to Triniti Applications?

How to Clear Cache in a Client System?

How to Delete the Triniti Runtime Environment ?

How to delete/Clear the cookies?

What is Next Generation JRE ?

How to Uncheck Next Generation JRE?

User Account Settings

How to fix Error message: "Script unresponsive error repeatedly"?

How to make Close button of logout page work Properly in FireFox?

Selected Application Not Configured Properly When Opening The Viewer Report

Configuration Details Not Found For The Given Form

Opening Multiple Workbenches or Reports in Internet Explorer

How to create new user in TRI2

See Also

Troubleshooting and FAQs